Contact Bread Financial Customer Service
Bread Financial Phone Numbers and Emails
Toll-Free Number:
-
(888) 819-1918TDD/TTY Comenity Capital Bank Customers
Customer Service:
-
(800) 220-1181Comenity Bank Customers
-
(888) 332-4728Comenity Bank/Comenity Capital Bank
-
(877) 287-5012Comenity Capital Bank Customers
Bread Financial Emails:
Accounting/ Billing
Bread Payments Customers
Customer Service
Community Relations, Ethics Office
Investors/ Franchising
Contact Information
Bread Financial Website:
Bread Financial Help Center:
Corporate Office Address:
Bread Financial Holdings, Inc.
3095 Loyalty Circle
Columbus,
Ohio
43219
United States
Other Info (opening hours):
Mailing Addresses:
Comenity Bank
P.O. Box 183003
Columbus, OH 43218
Comenity Capital
P.O. Box 182273
Columbus, OH 43218
Bread Savings
P.O. Box 182084
Columbus, OH 43218
How Good is Bread Financial's Customer Service?
Denise A Mwq
Denise A Mwq
Feels Disappointed
|
Jan 06, 2023
Lackluster at best. Would not recommend this business to anyone especially due to their payment requirements.
Jizzle W
Feels Disappointed
|
Oct 11, 2022
Terrible feedback
Summary of Bread Financial Customer Service Calls
304
TOTAL
CALLS
CALLS
00:14
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bread Financial?
Payments and Charges Question:
- “Payment”
- “My bill”
- “Must make payments”
Account Question:
- “Account”
- “Need my account number”
- “Account number”
Request for Information Question:
- “About a credit card”
- “Verification of identity”
- “Phone not receiving verification code to log in”
Cards Question:
- “I want another card for Lands' End. You closed my card due to insufficient use. I use the card, though sporadically.”
- “Forgot PIN number”
- “Ulta Credit card”
Product/ Service Question:
- “My loan”
- “Loan”
- “Email i received regarding loan”
Employment Question:
- “Pay off account”
- “Job”
- “Didnt want to pay off”
Return/ Replace Question:
- “Returns and understand payment structure”
- “Return”
Website/ Application Question:
- “Application”
- “The site is not working and I'm trying to pay my bill”
Shipping and Delivery Question:
- “Sobre mi tarjeta de crédito”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Activate card”
Staff Question:
- “Cacel service”
Other Question:
- “Change my phone number”
- “Assistant for Spanish speakers”
- “Trying to get finacing”
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Bread Financial